Seven Secrets In Buying A Furnace
SECRET #1 - NO FIRM COMPLETION DATE OR TIME TO
FINISH THE JOB
The first secret that Atlanta heating and cooling contractors don’t want you to
know is that they usually don’t tell you what the completion date or time will
be. There are some scary stories about jobs getting started and never finished
even thought the job was fully paid for! At Betts
Heating & Air we specifically state that ”All labor necessary to
complete the work from start to finish with no interruption once job is
started.” This assures you we will be done when we promise.
SECRET #2 - WARRANTY COVERED ONLY DURING “NORMAL”
WORKING HOURS
Ok, so you have a warranty. But, when is it covered at your convenience or at
their convenience. Most Atlanta heating and cooling companies charge EXTRA to
cover their warranty if something happens after 4 p.m. or on weekends and
holidays.
SECRET #3 - THIS IS THE PRICE, UNLESS THE JOB IS HARDER
THAN WE THOUGHT
We Guarantee Our Price. We guarantee that the price quoted before the work is
done, won't change after the work is done. That's a comfort you can count on.
SECRET #4 - IF IT’S SIZED WRONG, IT’S YOUR FAULT NOT
THEIRS
What would happen if it were 10 degrees below zero outside and your unit was not
keeping the temperature at even 60 degrees inside. History tells us that most
HVAC companies would tell you to wait until the “extreme conditions” got better
and then see. Well we have news for you, extreme conditions are a fact of life
and your unit should heat or cool your home on the hottest and coldest days.
With Us, the products we install will heat or cool to your satisfaction or it
will be replaced at no charge with one that will, in writing.
SECRET #5 - THE UNIT IS UNDER WARRANTY, BUT NOTHING
ELSE IS
All of our work carries a minimum of 1-2 year parts and labor warranty. However,
many fixtures that we install have even longer warranties. Our hot water heaters
for example come with a 3 year parts and labor warranty. You won't find anyone
else in our market offering a warranty like that. And should you encounter
problems with the fixture we install while it's under warranty - you won't have
to fight us tooth and nail to get us to honor our warranty. We'll gladly come
back and take care of things for you. Just like we promised. Ask your technician
when he comes to your home to explain the warranties on our fixtures. They're
the best in Atlanta!
SECRET #6 - YOU ARE RESPONSIBLE FOR REMOVING THE MESS &
GARBAGE
Believe it or not, some companies will not clean up after themselves. The feel
it is your responsibility. At
Betts Heating & Air
we take out the trash, not you.
SECRET #7 - WORK NOT DONE TO MEET LOCAL BUILDING CODES
Some Heating and Cooling contractors in Atlanta will shortcut the work to the
point where the install does meet the local codes. You will never know this
until you sell the home and the buyers home inspector tells you in his report.
The contractor then charges you again for what should have been done right the
first time. We state in writing, “All work performed will meet or exceed
existing written local building codes. “ You only have to pay us once to do it
right.
"-
At the current time, we use the home warrantee company for all the
components in our home, with the exception of our air conditioner
and heating unit, where we continue to contact Betts Heating & Air
for all the essential repairs to our system." --
Michael and Melinda Kennedy,
Acworth GA
